Customer Reviews
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New Level Auto Service is rated 4.7 out of 5 on Google. These are recent reviews from customers who brought their cars to our shop at 716 E Gude Dr in Rockville, MD. You can read every review, or leave your own, on our Google Business Profile.
What people say about us
A few things come up again and again in our Google reviews.
- Honest advice Customers say Christian tells them straight what the car needs now and what can wait.
- Clear explanations We explain the problem and the fix before any work starts, so there are no surprises.
- Fair prices Several reviews compare our prices favorably with dealerships and other inspection stations.
- Quick Maryland inspections Many reviews mention getting a Maryland State Inspection done the same day, often within a couple of hours.
Recent reviews
Paul Cueto
July 2026 via Google
I had a great experience at New Level Auto Service. The team was professional, honest, and took the time to explain everything clearly before starting the work. They completed the repairs on time, and the pricing was fair with no surprises. My car is running perfectly, and I really appreciate their excellent customer service. I highly recommend New Level Auto Service to anyone looking for reliable and trustworthy mechanics. New Level Auto Service in Rockville, well recommended!
Иван Третьяков
June 2026 via Google
Excellent, quick inspection; they immediately pointed out what needed to be fixed and where I could buy what I needed. I recommend them to anyone who needs any inspections.
Xavy Cena
May 2026 via Google
Thank you for your professionalism and honesty!! Great communication and insight!
Kshitij Srivastava
April 2026 via Google
Bought my tesla for MD safety inspection and work was done within 2 hrs as stated with fair price compared to other MD authorized inspection places in the vicinity.
Sam Spencer
December 2024 via Google
I trust Christian. He's honest and always tells me straight what I need and what I can live without or postpone do to money being tight. I've taken our cars here for a decade. His price for service is better than the dealership and the service is always perfect.
Samrakshak Singh Regmi
December 2023 via Google
No hassle shop. Thank you Christian for your service.
Charles “Cris” Lednum
May 2021 via Google
Took great care of my car and make sure I got the correct parts to keep my vehicle in great shape. Shout out to Christian! He's fair, honest and experienced in his trade. Great person to deal with, your car is safe here and they have great deals on inspections! Thank you guys!
Tyler Calkins
November 2020 via Google
Brought a truck in for state inspection with Christian after seeing the company's state inspection Groupon. Very professional and courteous. Drop off was easy (and covid safe) and the inspection was done thoroughly and quickly. Honest job done with no frivolous fixes tacked on like you may experience elsewhere. Would recommend and will be back for further service.
Deni Nova
August 2019 via Google
Really nice and fast service. I've called like 20 other places for same-day MD inspection and everyone was busy. At New Level Auto Service I got my car inspected in under one 1 hour from the time I called them. Definitely stop there if you are looking for affordable and convenient service.
Reviews FAQ
What is New Level Auto Service's rating?
New Level Auto Service is rated 4.7 out of 5 on Google.
Where can I read all of your reviews?
All of our reviews are on our Google Business Profile.
How do I leave a review?
Use this link to write a Google review. It only takes a minute, and it helps other drivers in Rockville find a shop they can trust.
Are these reviews real?
Yes. The reviews on this page come straight from our Google Business Profile. We don't write or edit them.
Bring your car in
New Level Auto Service, 716 E Gude Dr, Rockville, MD 20850. Walk-ins are welcome, but calling ahead gets you faster service.
- Phone (301) 762-1200
- Hours Monday to Friday 8 AM to 5 PM, Saturday 9 AM to 2 PM
- Extras Night drop available and 24-hour emergency towing
- Payment Visa, Mastercard, Discover and American Express
